Hear Me Out

How to Listen to Employees

Get closer to the truth with these foundational reads on qualitative research.

Jul 18, 2023 • 

Benjamin Jackson

June 2023

This Humble AI Makes You Focus Like a CEO

Reclaim is a priorities-first scheduling assistant that gets out of the way.

Jun 28, 2023 • 

Benjamin Jackson

May 2023

Why Don’t More Founders Go to Therapy?

When the world treats you like a superhero, being vulnerable takes courage.

May 31, 2023 • 

Benjamin Jackson

March 2023

The Promise and Peril of AI-Assisted Feedback

Performance reviews written by ChatGPT look like the real thing. That’s a problem.

Mar 16, 2023 • 

Benjamin Jackson

November 2022

Meet the Big Tech Companies Flouting NYC’s New Pay Transparency Law

Just days in, Casper, DoorDash, Stripe, and others were still listing jobs with no salary ranges. After being found out, some rushed to cover their…

Nov 7, 2022 • 

Benjamin Jackson

September 2022

Video: Why Most Retention Efforts Fail

Stay interviews are a noble idea, but asking employees why they might quit can easily backfire. (39 min)

Sep 28, 2022 • 

Benjamin Jackson

2

38:34

Haunted by Past Jobs, New Hires Are Quietly Burning Out

Work-induced trauma leaves many new hires on eggshells, afraid to ask for support.

Sep 14, 2022 • 

Benjamin Jackson

August 2022

Exclusive Survey: Return to Office Isn’t Driving Collaboration

Only 23% of VC-backed firms saw more collaboration after returning to in-person work. A third saw no benefit at all.

Aug 15, 2022 • 

Benjamin Jackson

July 2022

AI is People

HR’s love affair with big data means that, at some point, businesses end up choosing magic over insight.

Jul 28, 2022 • 

Benjamin Jackson

1

The Professional Has Become Political

Employees are ready to get involved, and want their employers to stand up with them. Here’s why that’s actually a good thing for business.

Jul 19, 2022 • 

Benjamin Jackson

June 2022

The Extremely Online Workplace

The remote office needs community managers.

Jun 16, 2022 • 

Benjamin Jackson

March 2022

Where Are All the Exit Interviews?

As turnover rages on, employers need all the feedback they can get.

Mar 30, 2022 • 

Benjamin Jackson