Hear Me Out

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With the recovery in full swing, companies need to listen carefully and address systemic issues before burnt-out employees jump ship.
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The Great Resignation is more than a backlash to pandemic missteps. A growing “antiwork” movement could signal a broader shift in our relationship to…
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Rigid travel policies with vague justifications push travel underground, exposing employees and their employers to legal and tax risks.
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The Cannes-winning founder of New Vegas reflects on how confidential feedback led him to transform the firm’s culture and his role as its leader.
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As turnover rages on, employers need all the feedback they can get.
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The CEO of ReadySet explains why evidence-based strategy and collective action are essential to building more equitable workplaces.
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Half of employees withhold critical feedback. If your company doesn’t measure how often they do, it might be time to start.
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In a hybrid workplace, context is everything, the system is always on the verge of failing, and constant listening is the only way to survive.
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How would our workplaces be different if leaders treated employee feedback with the same care and attention as product research?
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Public reckonings at Mailchimp and Gimlet shed light on the ways common listening strategies ignore power dynamics.
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We rebranded to focus on what we do best: using detailed, nuanced employee feedback to make work more rewarding for everyone.
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Instead of trying to check in with every single employee, your HR team would be better off digging into specifics with fewer people.
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© 2022 Benjamin Jackson
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